Frequently Asked Questions

Can I get a personal quote for my department?

  • Of course you can, just email us at sales@firerescuedirect.com We will send you a personalized quote for you or your department as soon as we can.

Why is there extra time for shipping on some items?

  • Those products are made once you order them, this cuts cost and waste. We have tried to be mindful of waste and over production. This is our solution, do not worry the shipping is still pretty quick! 

Can I get my firefighter made product listed here?

  • We would love to talk about your product and how to help you sell it. Email us at sales@firerescuedirect.com and we will get back to you about adding your product to our website.

Do you ship worldwide?

  • Sorry for now, we only ship to US addresses. We hope to add worldwide shipping in the future!

Is the inventory live real time?

  • That all depends on the product. Some items are live inventory, others are made to order and have a lead time associated with that. Those items show as in stock but need to be built upon order.